Louis Copeland & Sons Accessibility and Usability Statement

W3C Guidelines
Accessibility refers to enabling anyone - from people with the full range of sensory and motor skills to those who have one or more limitations in those areas - using any kind of web browsing technology (be that a slow modem, small screens, or a wireless device), access to the information on the World Wide Web.

The social value of the Web is that it enables human communication, commerce, and opportunities to share knowledge. The industry governing body for the Internet is the World Wide Web Consortium (W3C), and one of its primary goals is to make these benefits available to all people, whatever their hardware, software, network infrastructure, native language, culture, geographical location, or physical or mental ability.  The W3C Content Accessibility Guidelines 1.0 (WCAG 1.0) explain how to make web content more accessible for people with disabilities and have been put in place to make sure the whole of the web becomes more user friendly for everyone. This website endeavours to conform to Priority I and Priority II of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 1.0.

W3C Conformity
At Louis Copeland & Sons we are constantly working to improve every aspect of our website and your online experience.  Adherence to the standards promoted by the W3C is one such endeavour.

Should you experience any difficulty in accessing or if you have any queries regarding this statement please don’t hesitate in contacting us at:  +353 (0)1 207 9069 or using any of the methods listed in our Contact Us section.

Below are some examples of how this website endeavours to provide an accessible and usable service to all its users:

Browser compatibility
Our Louis Copeland & Sons website can be accessed on PCs and Macs from the following browsers:

  • Internet Explorer (version 5.5 does not work with Macs)
  • Mozilla Firefox (recommended)
  • Netscape
  • Safari
  • Chrome

We recommend our customers upgrade their browser to the most up-to-date version – some of our pages may not appear as we intended, if viewed on an older version of a browser.

We use Cascading Style Sheets (CSS) for visual layout. This allows users to override our styles with their own preferred fonts and colours for increased readability.

Pop-up windows
We do use pop-up windows occasionally for non-critical elements, such as product zoom and alternative images for some products. However, our site will still function perfectly with your pop-up blocker enabled.

Javascript is only used on non-critical elements.  However we are currently experiencing some problems with accessibility and Javascript.  Our development team are working to solve this so you should soon be able to access our site with Javascript switched off.  We will keep you informed here.

Text size, colours and background
We are constantly testing colour contrasts and combinations to ensure our website can be read by users with visual impairments, including those with colour blindness.

We’ve also concentrated on providing clear, legible text and fonts. Our text sizes are adjustable so you can use your browser to increase or decrease the text size according to your needs. You can adjust the text size of our website as follows:

  1. Go to View in your browser
  2. Hover over Zoom
  3. Click Zoom In to increase the text size
  4. Click Zoom Out to decrease the text size

Screen Flicker:

We have limited the use of Flash and other applications that are known to cause screen flicker.

Assistive Technologies

We ensure the scripts we use for our site are accessible with assistive technologies and where necessary, we use different tags in order to provide alternatives.

We have tried to use clear, jargon free language that is easy to understand.  A comprehensive ‘How Can We Help?’ area (located at the bottom of each page of our site), which includes a Frequently Asked Questions (FAQs) section, aims to answer every conceivable question one of our website customers could have. While our ‘Your Security’ area (also located at the bottom of each page of our site) hopefully allays any fears customers may have about shopping online and in particular on the Louis Copeland & Sons website.

Navigation – Text and Graphics
All our navigation links between the website’s many pages are consistent throughout the site. The site is also fully accessible using only a keyboard and can be navigated with scripting disabled.

By providing an explanatory text description along with all images and non-text elements, we hope to enable full usage of our site even without the ability to view images or graphics.  Our web administration system auto-generates these so-called 'alt-tags' for all images.