By far the best online shopping experience for menswear. Transaction was seamless and delivery was second to none! Well done LC!
excellent service and returns easy
Excellent service and quality items. I would definitely recommend shopping online with this company.
Mr. Copeland, I wanted to email to express my thanks and provide feedback on my recent experience in your CHQ and Dundrum stores when buying suits for my wedding party. I bought my first suit from Louis Copeland about two years ago in your CHQ store and have not bought work wear from anyone but James and Bart since. I can sincerely say that my experience with James and Bart is the best retail experience I have had.
I work in sales myself and the soft skills your staff have are orders of magnitude above anything I have seen elsewhere in retail. Your voicemail on the morning of my wedding was a really nice touch. Your brand to me, based on my experience in CHQ especially, represents quality, in both product and advice, and trustworthiness, that any problems, if they do occur, will be resolved to my satisfaction. The brand for me has been built on experience not on marketing or advertising. I have no doubt that this business model will be successful for you for years to come and if so you have a customer for life in me.
Best Regards, Paul
order 2237 was waiting for me when I arrived home all is as expected
well done very prompt
To Louis and the great team in Galway. I just wanted to write a long overdue note to you to congratulate you on what I consider one of the best Men’s Outfitters in the country both in terms of experience and service. I relocated to Galway almost 10 years ago and thankfully discovered Gary, Michael and the team in your Galway store. My choice of suit has always been Paul Smith and the selection of same has always been excellent. In recent times the additions of Boss, Barbour and in particular Circle Of Gentlemen have been very welcome to the wardrobe. From Gary through to Michael, Alex, Robbie and Syed they are through professionals and the level of service and tailoring is absolutely top class and is a great asset to your company and your brand. Even in difficult economic times this service has never changed and the guys have always delivered and sometimes with very tight deadlines for me. Some of my sales team now shop there as well and they to have had similar comments and praise. Continued success for the future.
Just wanted to say how impressed I was with your customer service!
Love my purchase - thank you!Sara
This is a long time overdue but I wanted to say thank you so so much for looking after my (now) husband Marc and his groomsmen when picking out their suits for our Wedding back in 2011. We had an amazing day and the lads looked fantastic – particularly Marc! I have attached a photo of myself and himself!
Your input, professionalism and camaraderie with the lads was first class and the lads felt like rockstars when walking out of your shop and on the big day.
Thanks so so much and we wish you every continued success in the future.
Rosaleen Mac Callion-Ebbs & Marc Ebbs
To John and Louis,
Thank you both so much for your help in finding Adrian the perfect suit for our recent wedding. Your service is second to none, to be greeted with a cup of tea for myself was lovely and then John C brought Adrian through all the options professionally and quickly (recognizing that blokes hate the hassle and the girls love the chat!) and helped him choose the perfect suit. He looked great on the day, the suit fitted perfectly and he was delighted.
I've been back twice since to pick up bits and pieces the service continues from all the team. It's a real pleasure to shop in your store and we will certainly be back.
Thanks again for everything.
Lucy & Adrian Cawley
Hi!I just wanted to thank you very much for your great customer service. I did receive my shirt the morning after I ordered it off your website, and therefore well ahead of my graduation! I was quite stressed at the idea of not getting it in time, so thank you so much, this made my day!Best Regards,Thomas T.